U: 3 terms

Upsell

Upsell is the scenario in which customers purchase more or purchase a more expensive option than the product/ service they are using and therefore generate more revenue for the company from existing customers. For example, …

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Usability

Usability is the ease of access and/or use of a product or service. Some products focus so much on the product itself and doesn’t consider whether customers can use that product easily or not. No …

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User Experience

Abbreviation: UX User experience is the emotions and feelings that customers experience, and feel while using a product or service, especially in terms of how easy or pleasing it is to use. Developed products or …

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